Amit Zavery: The Technology Executive Shaping ServiceNow’s AI and Enterprise Software Future
From Oracle and Google Cloud to ServiceNow, Amit Zavery has built a career around cloud platforms, enterprise technology, artificial intelligence, product innovation, and large-scale digital transformation.
Amit Zavery is a highly experienced technology executive known for his work in enterprise software, cloud computing, artificial intelligence, product development, and business operations. Over a career spanning more than three decades, he has held major leadership positions at Oracle, Google Cloud, and ServiceNow.
Today, Zavery serves as President, Chief Product Officer, and Chief Operating Officer at ServiceNow. His responsibilities place him at the center of the company’s product strategy, engineering, AI platform development, cloud infrastructure, user experience, digital technology, security, and wider enterprise operations.
His career is notable because it spans several key eras of enterprise technology. He spent many years helping develop Oracle’s enterprise software and cloud portfolio, moved to Google Cloud during a period of rapid expansion, and later joined ServiceNow as the company increased its focus on AI-powered business transformation.
This article explores Amit Zavery’s career, education, leadership responsibilities, professional background, and influence on enterprise technology.
Quick Bio
| Detail | Information |
|---|---|
| Full Name | Amit Zavery |
| Profession | Technology and enterprise software executive |
| Known For | Senior leadership at ServiceNow, Google Cloud and Oracle |
| Current Company | ServiceNow |
| Current Positions | President, Chief Product Officer and Chief Operating Officer |
| Industry | Enterprise software, cloud computing and artificial intelligence |
| Education | University of Texas at Austin; Carnegie Mellon University |
| Former Companies | Google and Oracle |
| Board Experience | Broadridge Financial Solutions |
| Career Experience | More than three decades in technology |
Who Is Amit Zavery?
Amit Zavery is an enterprise technology leader whose career has focused on building software platforms for businesses and large organizations.
Rather than being tied to a single product, his experience spans product strategy, engineering, cloud infrastructure, middleware, analytics, artificial intelligence, security, business applications, and enterprise operations.
This broad background makes him particularly relevant as major technology companies try to combine traditional enterprise software with generative and agentic AI.
At ServiceNow, his position extends beyond conventional product management. He is involved in both technology development and operational execution, bringing product, engineering, and business responsibilities together.
Why Amit Zavery Is Well Known in Enterprise Technology
Zavery has worked for three major companies that have played significant roles in enterprise computing: Oracle, Google, and ServiceNow.
Each stage of his career represents a different part of the technology industry’s evolution. Oracle established his background in databases, middleware, Java, analytics and enterprise platforms. Google Cloud expanded his experience in modern cloud computing and business applications. ServiceNow has placed him at the forefront of enterprise AI and workflow technology.
Amit Zavery’s Role at ServiceNow
Amit Zavery joined ServiceNow in October 2024 as President, Chief Product Officer and Chief Operating Officer.
His responsibilities include leadership across ServiceNow’s AI platform, products, engineering organization, cloud infrastructure, and user experience. He also oversees enterprise-wide operations, digital technology, and security.
This combination matters because different executives often manage product development and operational execution. Zavery’s position brings several of these functions under one senior leader.
Product and Engineering Leadership
As Chief Product Officer, Zavery helps guide how ServiceNow develops its technology and turns emerging capabilities into products that enterprises can use.
His background in engineering-intensive organizations is important here. Modern enterprise platforms require more than attractive software interfaces. They depend on cloud reliability, security, data management, system integrations, automation and increasingly sophisticated AI capabilities.
Artificial Intelligence and the ServiceNow Platform
Artificial intelligence has become an important part of Zavery’s work at ServiceNow.
The company has increasingly positioned its platform around AI-powered business transformation and AI agents that can perform tasks within enterprise workflows.
Zavery has publicly discussed the development of agentic AI and how organizations can move from AI experimentation to systems that understand context, make decisions, and carry out approved actions.
What Agentic AI Means for His Role
Agentic AI refers broadly to AI systems designed to take multiple steps toward completing tasks rather than simply generating a single response.
For an enterprise software company, that introduces questions around permissions, security, business context, governance, and reliability. Zavery’s responsibilities across product development, engineering, infrastructure and enterprise operations make these areas particularly relevant to his position.
Amit Zavery’s Career at Google Cloud
Before joining ServiceNow, Amit Zavery was Vice President, General Manager and Head of Platform for Google Cloud.
At Google, his work included product strategy, engineering, business operations, and development of the company’s business application platform capabilities.
His years at Google coincided with substantial growth in Google Cloud’s enterprise business.
Zavery joined a leadership team competing in one of technology’s most important markets: cloud infrastructure and enterprise software.
Building Enterprise Platforms at Google
Google had long been recognized for consumer technology, search and advertising, but Google Cloud required the company to deepen its relationships with large corporate customers.
Zavery’s enterprise software background was useful in that environment.
In this role, he connected engineering decisions with the practical requirements of organizations adopting cloud technology, including scalability, integration, and application development.
Amit Zavery’s 24-Year Career at Oracle
Before Google Cloud, Amit Zavery spent approximately 24 years at Oracle.
This was the longest chapter of his professional career and helped establish his reputation in enterprise software.
He eventually became Executive Vice President and a corporate officer responsible for areas including Oracle Cloud Infrastructure and middleware products.
His responsibilities covered product vision, design, development and go-to-market strategy across cloud platforms, middleware, Java and analytics.
Managing Large Engineering Organizations
At Oracle, Zavery oversaw a global organization of more than 4,500 engineers.
Managing an engineering organization of that scale requires a combination of technical knowledge, strategic planning and organizational leadership.
His Oracle career also gave him extensive experience with software used by large businesses, governments and institutions, preparing him for later leadership responsibilities at Google Cloud and ServiceNow.
Amit Zavery’s Education
Zavery’s academic background is closely connected with technology and engineering.
He earned a Bachelor of Science in Electrical and Computer Engineering from the University of Texas at Austin.
He later completed a Master of Science in Information Networking at Carnegie Mellon University.
These fields provided a technical foundation that has remained relevant throughout his career as computing moved from traditional enterprise systems toward cloud platforms and AI-enabled software.
Amit Zavery and Broadridge
Amit Zavery also has experience outside his executive positions.
He joined Broadridge Financial Solutions’ Board of Directors as an independent director in 2019.
His board experience allows him to contribute expertise in technology strategy, product innovation, multi-product businesses, and enterprise markets.
The position also reflects the broader value of his experience beyond the companies where he has held operational leadership roles.
Amit Zavery’s Leadership Style and Professional Focus
Several consistent themes appear across Zavery’s career: platform development, customer-focused product strategy, large engineering organizations, and enterprise transformation.
His professional history suggests a strong emphasis on connecting technical innovation with practical business applications.
Focus on Platforms Rather Than Isolated Products
A platform lets businesses create, integrate, and run multiple applications or workflows through a shared technological foundation.
Zavery has repeatedly worked in platform-focused roles at Oracle, Google Cloud and ServiceNow.
This makes his experience particularly relevant today because enterprises increasingly want AI, data, applications, security and automation to function as connected systems rather than separate technologies.
Amit Zavery’s Personal Life and Family
Amit Zavery maintains considerably more privacy around his personal life than his professional career.
Public corporate biographies primarily focus on his education, executive positions, and achievements in technology.
He has occasionally referred publicly to family life, including being a father, but reliable professional sources do not consistently document details about his spouse, parents, or children.
For that reason, names or personal details that cannot be independently verified should not be presented as facts.
Why Amit Zavery Matters in the AI Era
Enterprise technology is undergoing another major transition as companies attempt to incorporate generative AI and autonomous AI agents into everyday operations.
Zavery occupies an influential position within this shift.
His experience covers earlier generations of enterprise platforms, the expansion of public cloud computing, and today’s movement toward AI-powered software.
ServiceNow’s strategy increasingly involves connecting AI with workflows, data, and enterprise systems. As President, CPO and COO, Zavery has responsibilities that directly intersect with that transformation.
(FAQs)
Who is Amit Zavery?
Amit Zavery is a technology executive and enterprise software leader. He currently serves as President, Chief Product Officer, and Chief Operating Officer at ServiceNow.
What does Amit Zavery do at ServiceNow?
He leads major areas including products, engineering, the AI platform, cloud infrastructure, and user experience. His responsibilities also extend to enterprise operations, digital technology, and security.
Did Amit Zavery work at Google?
Yes. Before ServiceNow, he served as Vice President, General Manager, and Head of Platform for Google Cloud.
How long did Amit Zavery work at Oracle?
Zavery spent approximately 24 years at Oracle, eventually holding senior executive leadership positions covering cloud infrastructure, middleware, Java, and analytics.
Where did Amit Zavery study?
He earned a bachelor’s degree in Electrical and Computer Engineering from the University of Texas at Austin and a master’s degree in Information Networking from Carnegie Mellon University.
Conclusion
Amit Zavery has built his career across some of the most important developments in enterprise technology. From more than two decades at Oracle to senior leadership at Google Cloud and his current role at ServiceNow, his professional journey reflects the industry’s shift from traditional enterprise software to cloud platforms and AI-driven business systems.
His combination of technical education, product leadership, engineering management, and operational experience gives him an unusually broad role at ServiceNow.
As artificial intelligence becomes more deeply integrated into enterprise workflows, Zavery’s work will remain closely connected with questions that matter to businesses worldwide: how AI should be built, governed, secured, and transformed into technology that produces practical value.
